Software & Service Policy

All software installed from Autotech-Diesel are tested and guaranteed to work good after installation. On a case-by-case basis, we have the following policies:

Regulations license term.

For all software, the default duration license is 5 years from the time of installation.

12 Month (A year) Warranty about Software and Service.

For Software

When you cannot access the software

Your software has a License error before the software expiration date

The software does not work correctly

The software’s features do not match the advertisement from the Website Home page

Lost the offline User account that we saved on your computer

….

For the above errors, we will help you find the cause of the problem, if the problem is not from your side, we will help you check it

For Remote Delete and Tuning Service

When still have fault code after Delete Service

When the Vehicle lost Power, Derate, Smoke,…

The Vehicle does not work correctly

For the above errors, we will help you find the cause of the problem, if the problem is not from your side, we will help you check it

And if you need assistance with any matter, do not hesitate to contact us via Whatsapp: +1 (903) 805-5459