After-Sale Support
Are you worried about the software meet problem or unusable in the future?
Don’t worry, below is our after-sales support policy:
- When you cannot access the software
- Your software has a License error before the software expiration date
- Lost the offline User account that we saved on your computer
- Software not work with your VCI
- More and More….
Although the software provided by Autotech-Diesel has been installed and tested thoroughly before notifying you. But sometimes problems will appear that make you worry.
To handle the above problem, we have Customer Support Team, work 24/7 to help you check it.
In some cases, errors appear due to objective reasons or bad luck. We will Remotely check it and notify you. If it can be processed quickly, we will support you completely free.
In some cases, errors appear due to subjective reasons from the user (Hardware change, software deletion, software update, Windows version update, …). We will remotely check it and notify you as soon as possible if there are any costs incurred. Typically, the cost ranges from 30%-80% of the value of the software
And if you need assistance with any matter, do not hesitate to contact us via Whatsapp: +1 (903) 805-5459